Privacy Policy

At Modenza Furniture (“Company,” “we,” “our,” or “us”), your privacy is our top priority. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://modenzafurniture.ae, contact us, or use our services. By accessing or using our website, you agree to this Privacy Policy.


1. Information We Collect

We may collect the following types of information when you interact with us:

  • Personal Information: Name, email address, phone number, billing/shipping address.

  • Order Information: Product preferences, purchase history, payment details (processed securely through third-party providers).

  • Technical Data: IP address, browser type, device information, cookies, and usage data.

  • Communications: Any messages you send via our forms, email, WhatsApp, or phone.


2. How We Use Your Information

We use the information we collect for purposes such as:

  • Processing and fulfilling orders

  • Providing customer support and responding to inquiries

  • Improving our website, products, and services

  • Sending you updates, promotions, or marketing (with your consent)

  • Complying with legal obligations and preventing fraud


3. How We Share Your Information

We do not sell or rent your personal information. However, we may share information in the following cases:

  • Service Providers: With trusted partners such as payment processors, shipping companies, or IT support.

  • Legal Requirements: If required by law, regulation, or government request.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets.


4. Cookies & Tracking Technologies

Our website may use cookies and similar technologies to:

  • Enhance your browsing experience

  • Remember your preferences

  • Analyze site traffic and performance

  • Support advertising and remarketing campaigns

You can disable cookies in your browser settings, but some features of the site may not work properly.


5. Data Security

We implement appropriate technical and organizational measures to protect your personal data. However, please note that no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.


6. Your Rights

Depending on your location, you may have the right to:

  • Access, update, or correct your personal data

  • Request deletion of your data

  • Opt-out of marketing communications

  • Withdraw consent (where processing is based on consent)

To exercise your rights, please contact us at info@modenzafurniture.ae.


7. Data Retention

We retain your personal information only as long as necessary to provide services, comply with legal obligations, resolve disputes, or enforce agreements.


8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such external sites.


9. International Users

If you access our website from outside the United Arab Emirates, please note that your data may be transferred to and processed in the UAE, where privacy laws may differ from your jurisdiction.


10. Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us:

📧 Email: info@modenzafurniture.ae
📞 Phone: +971 52 716 9234