Welcome to Modenza Furniture. These Terms & Conditions (“Terms”) govern your use of our website https://modenzafurniture.ae, purchases, and services. By accessing our website or placing an order, you agree to comply with these Terms. Please read them carefully.
1. General Use
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By using our website, you confirm that you are at least 18 years old or have parental/guardian consent.
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You agree not to misuse the website, engage in unlawful activities, or attempt to disrupt our services.
2. Products & Services
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All products and services are subject to availability.
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Product images are for illustration purposes only; actual colors, textures, and finishes may vary.
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For custom-made orders, production will only begin after confirmation of measurements and approval of designs.
3. Pricing & Payment
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Prices listed on our website are in AED (UAE Dirhams) and may change without prior notice.
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Full payment (or agreed deposit) is required before order confirmation.
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Payments are accepted via bank transfer, card payment, or other methods stated on our website.
4. Orders & Delivery
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After placing an order, you will receive a confirmation email or WhatsApp message.
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Estimated delivery/installation timelines will be shared but may vary due to supplier or logistic factors.
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We are not liable for delays caused by third-party couriers, customs, or unforeseen circumstances.
5. Returns, Refunds & Cancellations
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Custom-made items are non-refundable once production has started.
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Standard products may be eligible for return or exchange within 7 days of delivery, provided they are unused, undamaged, and in original packaging.
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Refunds (if applicable) will be processed via the original payment method within 10–14 business days.
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Cancellation requests must be made within 24 hours of placing the order.
6. Installation & Services
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Installation services will be scheduled at a mutually agreed date and time.
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Customers are responsible for providing safe access to the site and confirming accurate measurements before installation.
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We are not liable for damages caused by structural defects, unsafe conditions, or third-party work.
7. Warranties & Liability
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Our products may include limited warranties (if specified).
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We are not liable for damages resulting from misuse, improper maintenance, or natural wear and tear.
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To the fullest extent permitted by UAE law, our liability for any claim is limited to the amount paid for the product/service.
8. Intellectual Property
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All content on our website, including logos, images, text, and designs, is the property of Modenza Furniture and may not be reproduced without permission.
9. Governing Law
These Terms are governed by and construed in accordance with the laws of the United Arab Emirates. Any disputes shall be subject to the exclusive jurisdiction of the courts in Dubai, UAE.
10. Contact Us
If you have any questions regarding these Terms, please contact us:
📧 Email: info@modenzafurniture.ae
📞 Phone: +971 52 716 9234